Effective Date: 13/12/2024
Welcome to Total Durable LLC’s website (https://totaldurable.com). By accessing or using our website, you agree to the following Terms and Conditions. Please read them carefully. If you do not agree to these terms, you must refrain from using our site.
1. Acceptance of Terms
By visiting our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions and our Privacy Policy.
2. Use of Website
You may use our website only for lawful purposes. Activities that interfere with the site’s operation, violate any rights, or misuse its content are strictly prohibited.
3. Intellectual Property
All content on our website, including images, text, logos, graphics, and software, is the intellectual property of Total Durable LLC or its licensors. Reproducing or modifying this content without written permission is prohibited.
4. Product Information
We strive to provide accurate descriptions, pricing, and availability details for all products. However, errors may occur, and we do not guarantee that all information is completely accurate or up to date. For clarifications, please contact our customer support team.
5. Orders and Payments
All payments made on our website are processed securely via Stripe. By placing an order, you agree to provide accurate billing and shipping details.
6. Shipping and Delivery
We offer free shipping within the USA. Delivery times may vary depending on your location. Please contact us for detailed information.
7. Returns and Refunds
We accept returns for damaged or defective items within 30 days of purchase. Customers must provide photos or videos of the damaged product for review. Upon approval, refunds will be processed, but customers are responsible for return shipping charges. See our Return Policy for details.
8. Product Warranty
We offer a one-year warranty on our shower heads. Warranty claims require proof of purchase and registration within 30 days of purchase. For more information, visit our Return Policy and Warranty Registration Page.
9. Reviews and Testimonials
Some reviews displayed on our website, social media profiles, or other platforms may include feedback from customers who purchased our products or same kind of products on third-party platforms such as Amazon or eBay. These reviews may be used for social proof to highlight customer satisfaction.
10. Third-Party Platforms
If you purchase our products on Amazon or eBay, please refer to their respective terms and conditions. Total Durable LLC is not responsible for the policies or practices of these platforms.
11. Limitation of Liability
Total Durable LLC shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the website or products purchased. Our liability is limited to the purchase price of the product.
12. Privacy and Data Use
By using our website, you consent to the collection and use of your data as described in our Privacy Policy. This includes the use of your information for promotions, offers, and compliance with legal requirements.
13. Changes to Terms and Conditions
We may update these Terms and Conditions at any time. Changes will be posted on this page, and continued use of our site implies acceptance of the updated terms.
Contact Information
If you have questions about these Terms and Conditions, please reach out to us:
Email: customercare@totaldurable.com
Thank you for choosing Total Durable LLC!